Website analytics

We use HeyCatch to measure visits, page views and clicks on our public product website, including which campaign links bring visitors to PodStreet. This integration masks page text and element attributes and does not send names or email addresses as user profiles. It does not run on account signup, contact, invitation, resident, listener, payment or member pages.

HeyCatch privacy information

Effective date: October 6, 2026

PodStreet is provided by The Podcaster’s Warehouse. This policy explains how we handle information when you visit PodStreet, create a Resident account, or use a podcast Home hosted on our platform. Contact PodStreet@ThePodcastersWarehouse.com with privacy questions or requests.

Information we receive

• Account and setup information: your name, email, account credentials, verification and terms-acceptance records, selected plan, team access, RSS feed URL, and website settings.
• Podcast content: show descriptions, artwork, episodes, hosts, links, and other materials you import or submit. Public RSS feeds may contain information supplied by the podcast publisher.
• Messages and subscriptions: information you submit through contact, support, feedback, or newsletter forms, together with signup source and consent records. Podcast newsletter records may include a hashed network identifier for abuse prevention and consent evidence.
• Billing and transactions: customer and subscription identifiers, plan, payment status, invoices, and related transaction records. Stripe processes payment details through its checkout and billing portal; our integration stores billing references rather than full payment-card numbers.
• Technical and usage information: requested pages, timestamps, browser and device information, network addresses in server or security logs, and information needed to prevent abuse. Native podcast analytics can record page visits, searches, playback actions, referral domains, and pseudonymous browser and session identifiers.

How we use information

We use information to create and secure accounts, verify email addresses, import and publish podcast websites, provide playback and search, operate optional features, process billing, answer requests, measure service usage, and prevent fraud and abuse. We also keep records needed for accounting, disputes, and legal obligations.

Account, verification, security, and billing emails support the service. PodStreet marketing newsletters require a separate signup choice. You can unsubscribe using the link in a marketing message or contact us. A podcast’s newsletter is a separate list managed for that show; joining it does not automatically join PodStreet’s marketing list.

Public information and podcast owners

Published Home content, podcast discovery listings, and information you intentionally post publicly can be seen by visitors and search engines. Keep private information out of public fields. Account email addresses are not displayed merely because you create a Home.

A podcast owner determines how its own content, newsletter, and connected features are used. Authorized members of that Home’s team can access information needed to manage those features, including newsletter signups. Check that Home’s privacy notice and contact the podcast for questions about its use of listener information. PodStreet operates the platform and can assist with platform-related privacy requests.

Service providers and other disclosures

We use providers for hosting, backups, email delivery, payments, and connected features. Our current platform integrations include Postmark for email delivery and Stripe for billing. Providers receive information needed for their role, such as recipient addresses and message content for email, or customer and transaction details for payments. Their own notices apply to services they provide directly.

Playing externally hosted media, opening an embedded video, or following a store or other external link may send your network address, browser information, and requested content to that provider. Its own cookies and privacy policy may apply. We may also disclose information when required by law, to protect people or the service, or in connection with a business transfer subject to applicable privacy requirements.

Cookies, browser storage, and analytics

We use cookies and browser storage for login, security, remembering notice dismissal, interface preferences, playback progress, and supported analytics. Our notice-dismissal cookie lasts up to one year. Podcast analytics use hashed browser and session identifiers; these are pseudonymous rather than a guarantee of anonymity. Our Cookie Policy describes the available controls. Dismissing the notice acknowledges it and does not act as consent to every third-party technology.

Retention and deletion

We retain account and Home information while needed to provide the service. You can delete a Home through the Resident Portal and contact us to request account deletion. Cancel any paid subscription separately. Deleting imported content from PodStreet does not remove the original RSS feed or media from its external host.

Deletion may not immediately remove data from backups, security logs, or records needed for billing, legal obligations, fraud prevention, or disputes. Those records are retained according to their purpose and applicable requirements. Native raw analytics events are assigned a 90-day expiration; aggregated reports and connected-provider records may have different retention periods.

Your choices and requests

You can update account and Home information, manage team access, choose whether to publish, unsubscribe from marketing, and clear or restrict browser storage. Contact us to request access, correction, deletion, or information about the handling of your personal data. We may need to verify that the request concerns your account. Applicable law may provide additional rights, including objection, restriction, portability, or a complaint to a privacy regulator; we will assess requests under the law that applies to you.

Security and international processing

We use access controls and other safeguards to protect information, but no online service can guarantee complete security. Providers may process information in countries other than where you live, whose data-protection rules may differ. Contact us if you need more information about processing relevant to your account.

Children and policy updates

Resident accounts are intended for people able to enter a binding agreement. Our account service is not directed to children under 13. If you believe a child supplied personal information without appropriate authorization, contact us so we can investigate.

We may update this policy as practices change. Material changes will be communicated through the service or account email, and the effective date will be updated. Where required, we will obtain consent before using previously collected information for a materially different purpose.