Terms of Use

Effective date: October 7, 2026

These Terms of Use cover PodStreet’s website, Resident Portal, and podcast website services. PodStreet is provided by The Podcaster’s Warehouse (“we,” “us,” or “our”). By creating an account or using our services, you agree to these terms. Our Privacy Policy explains how information is handled.

Your account and podcast Home

You must be able to enter a binding agreement and have permission to act for any show or organization you represent. Provide accurate account information, keep your login secure, and tell us promptly if you suspect unauthorized access. You are responsible for activity you authorize through your account and for the access you give other team members.

Import only feeds, artwork, episodes, and other materials you own or have permission to use. An RSS import does not transfer ownership of a show or prove that you control it. Publicly available podcast information may also appear in discovery listings; contact us to report an incorrect listing or an ownership concern.

Free and paid plans

The Apartment plan is free and does not require a payment method. Choosing an upgrade offer or viewing checkout does not start a paid subscription. Paid billing begins only when you explicitly complete a paid checkout and payment is confirmed. There is no automatic conversion from the free plan to a paid plan.

Before you pay, checkout shows the plan, amount, currency, billing interval, and applicable taxes or discounts. Paid subscriptions renew automatically at the displayed interval until canceled. Plan limits and included features are described on the pricing page and in Account Settings. A plan change may affect feature access and may involve a charge or credit shown before confirmation.

Cancellation, billing questions, and deletion

Manage or cancel your subscription through Account Settings and the secure billing portal. The cancellation confirmation shows when billing and paid access end. If you cannot access the portal, contact PodStreet@ThePodcastersWarehouse.com for help.

Deleting a Home does not cancel a subscription. Cancel paid billing separately before requesting account deletion. A Home deletion permanently removes that Home and its imported content from the service; it does not delete your original podcast from its hosting provider. Keep your own copies of materials you need before deleting a Home or account.

Refund policy

You may request a refund for a PodStreet subscription payment within 24 hours after that payment is made. Submit your request to PodStreet@ThePodcastersWarehouse.com with your account email and payment date. After 24 hours, subscription payments are non-refundable, except where a refund is required by applicable law. Cancellation stops future renewals according to the cancellation confirmation and does not automatically refund an existing payment. Contact us separately to report a billing error.

Your content and our permission to operate the service

You retain ownership of your content. You give us permission to store, reproduce, format, and display it as needed to provide the features you select, including RSS importing, search, public websites, and discovery. This permission does not transfer your copyright to PodStreet. Public pages and media can be accessed, shared, or indexed by other services. A private Home preview is available to authorized users until you publish it.

You are responsible for the accuracy and legality of your content, necessary music and media rights, listener notices, and any newsletter, store, membership, or other feature you enable. Platform-generated policy text for an individual podcast Home must be checked against that podcast’s own practices.

Acceptable use

Do not use PodStreet for unlawful conduct, infringement, scams, harassment, malicious software, unsolicited messaging, unauthorized access, or attempts to disrupt the service. Do not impersonate another creator, misuse private information, or evade account or plan restrictions. Report abuse and rights concerns through our contact page, including the relevant URL and enough information for us to investigate.

Connected services and commerce

Audio hosting, video platforms, domains, email providers, payment processors, and linked websites may have separate terms. Their availability and processing are outside our direct control. Importing an RSS feed does not move your podcast’s original hosting to PodStreet.

Optional merchandise, memberships, and listener support have their own checkout disclosures and feature-specific conditions. Review those before activating or purchasing them. Subscription prices do not replace separately disclosed transaction, processing, fulfillment, or other commerce charges. PodStreet may earn a commission from identified affiliate links.

Availability, support, and changes

We work to keep PodStreet reliable, but maintenance, provider outages, and technical problems can interrupt service. Large RSS archives import in batches, so the full archive may appear after the initial website is ready. Keep independent copies of your original content. Contact us through Help & Feedback for support.

We may change features and these terms as the service develops. We will provide notice of material changes through the service or account email. Changes to an existing paid subscription’s price will be communicated before they take effect, with an opportunity to cancel. Updated terms will show an effective date. Your rights under applicable consumer law are not waived.

Suspension and ending service

We may restrict access or remove content when necessary to address a terms violation, a legal requirement, nonpayment, or a security threat. Where practical, we will explain the issue and offer an opportunity to resolve it. You may stop using the service, cancel billing, and request account deletion at any time. Some records may remain as explained in our Privacy Policy.

Contact

For account, billing, content, or terms questions, email PodStreet@ThePodcastersWarehouse.com or use our contact page.